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Cookie Policy

 January 27, 2023
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Cookie Policy

About this cookie policy

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.You can at any time change or withdraw your consent from the Cookie Declaration on our websiteLearn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.Your consent applies to the following domains: www.detex.com

What are cookies ?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies ?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
[cookie_audit columns=”cookie,description” heading=”The below list details the cookies used in our website.”]

How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the “Manage consent” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

Phishing & Spam E-mails

 November 22, 2019
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Phishing & Spam E-mails

We have been advised that e-mails appearing to come from Detex regarding payment inquiries have been received by representatives, distributors and end users. While these e-mails may look like they were sent by Detex, they almost certainly were not.

Scammers use e-mail to trick you into giving personal information, such as passwords, account numbers, social security numbers, etc. If scammers get such information, they could gain access to your e-mail, bank account, or other personal accounts.

Detex does not:

  • Send e-mails to warn you about suspicious activity or login attempts
  • Request clarification of personal information (such as social security number, bank account information, or passwords) via e-mail
  • Send fake invoices or force you to click a link to make a payment
  • Send e-mails stating you’re eligible for a refund
  • Offer coupons, rebates, or freebies via e-mail
  • Compel you to open an attachment, such as a Word or text document, in order to view relevant information
  • Send you an e-mail saying your e-mail account has been locked

If you receive an e-mail that appears to have come from Detex that has any of the characteristics listed above, contact Detex directly.

How to protect yourself from phishing attacks

  • Use computer security software and keep it updated, either manually or automatically
  • Use mobile phone automatic software updates
  • Use multi-factor authentication on your e-mail accounts
    • Passcodes via text or authentication apps
    • Scan fingerprint, retina or face
  • Back up your data and make sure the backups are not connected to your home network

If you think you clicked on a link or opened an attachment that downloaded harmful software, update your computer’s security software, then run a full scan.

Phishing
Noun
The fraudulent practice of sending e-mails purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers.

For more information on phishing, and how to report it to the government, see the US government’s article on phishing scams.

Detex Joins the National Shoplifting Prevention Coalition as a Founding Supporter

 February 11, 2020 0 Likes 1500 Views
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Melville NY – 2/6/2020 – The National Association for Shoplifting Prevention (NASP) and its Retail Advisory Committee welcome Detex as one of the first founding supporters of the National Shoplifting Prevention Coalition (NSPC). The addition of new members and supporters like Detex brings new expertise and diverse points of view in to the Coalition’s collaborative effort to reduce shoplifter recidivism using education.

“By joining and supporting the Coalition, Detex is helping retailers and communities address the issues at the root of retail crime and theft. Their support will have a long-term impact on retail loss and will improve both store and community safety” noted NASP Executive Director Caroline Kochman. “Industry leading companies like Detex will bring significant value and offer new insight to the Coalition; adding to the strength already rooted in its veteran asset protection leaders.”

“Joining and supporting the NSPC gives us an opportunity to truly partner long term with retailers on a project where we will be exponentially more effective as group than as individual companies,” said Tim Shafer, Marketing Manager at Detex. “Through this initiative, we hope that our collective resources will result in significant social impact – for stores, for communities, for the human beings who are given a second-chance through education.”

Rhett Asher, co-chair of the NASP Advisory Committee noted, “I applaud Tim and the team at Detex who see the value in an ongoing investment in improving lives and communities; in championing an industry cause right where the problem begins – before a bad decision leads a vulnerable person down the path to ORC or worse. Being part of the Coalition’s collective voice and effort, gives us all the opportunity to change the trajectory of young people’s lives in a real way, and on a daily basis.”

About Detex: For more than a century, Detex has earned the trust of millions of property owners to secure and protect their people and property. From our newest innovations in life safety and security door hardware, integrated door security systems, and guard tour verification technologies to our original Watchman’s clocks, Detex, a USA company, designs, manufactures, markets and ships our products from New Braunfels, TX and is recognized as a best-in-class life safety, security and security assurance solutions provider, worldwide.

About the National Shoplifting Prevention Coalition (NSPC): As a project of the NASP Advisory Committee under the stewardship of NASP, the Coalition is the result of a belief that retail AP/LP is more effective as whole rather than as isolated actors; that their collective voice and collective resources can impact the future and create commercially sustainable social impact for all. Thus, Coalition members seek to harness the power of a collective voice in an industry-wide effort to drive change in the response to shoplifting; leverage proven education strategies to reduce recidivism and positively impact loss and safety; champion socially responsible & community centric strategies to address shoplifting not just in retail stores but in the wider community; and engage NASP as a non-profit organization with a rich history in criminal justice and offender education to drive and sustain the effort.

About NASP: Incorporated in 1989 as a non-profit organization under IRS code 501(c)(3), the National Association for Shoplifting Prevention is the nation’s leading provider of shoplifter education programs. Trusted by more than 4,000 criminal justice professionals in 2,000 jurisdictions around the U.S., NASP’s offense-specific education programs have a court-documented recidivism rate of less than 3%. NASP’s mission is to raise public awareness about the harmful effects of shoplifting on youth, families and communities, unite public opinion toward constructive solutions, deliver needed programs and services and engage community action in prevention efforts to improve the lives of those affected and reduce the number of people who become involved. All NASP efforts are driven by one overarching goal – to reduce shoplifter recidivism.

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Retail

 March 5, 2026
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Protecting Retail Spaces in a Changing Landscape

As retail businesses evolve alongside the rapid growth of e-commerce, curbside pickup and mixed-use developments – where storefronts share space with offices or residences – security must adapt. Whether it’s a standalone shop or part of a multi-level, multi-tenant complex, retail operations need durable, flexible life safety and security hardware that performs under pressure.

Why Modern Security Solutions are Critical to Modern Retail Environments

  • High-value inventory: Retail locations often house valuable goods that require physical protection.
  • Frequent customer access: High foot traffic increases the need for clear exit paths and controlled entry.
  • Employee safety: Staff must be protected whether it’s regular hours and after-hours operations.
  • Theft prevention: Both internal and external theft are ongoing concerns in retail.
  • Multi-use buildings: Retail spaces often share structures with residential or office units, requiring smart separation of access.
  • Rise of e-commerce: Retailers are increasingly using warehouses and fulfillment centers instead of traditional storefronts, demanding industrial-grade security for large inventories and logistics operations.
  • Curbside and delivery logistics: Securing delivery doors and managing access for curbside pickups and service vendors has become essential for modern customer convenience and loss prevention.

Explore our whitepapers:

The Three Rings of Security

Why Detex

Detex products are built to secure retail businesses in today’s complex building environments, offering smart solutions for storefronts, stockrooms, shared corridors and more:

  • 100 years of protecting America’s businesses
  • Rugged, weatherized products
  • Made-in-America quality
  • Products made with stainless steel
  • Installation training and ongoing support

Tailoring to the Unique Needs of Modern Retail

From high-end boutiques to convenience stores, Detex delivers life safety and security products that meet the unique challenges of today’s retail spaces. Our wide product range ensures you’ll find the right hardware to keep people, property, and profits secure.

Talk to a Retail Security Specialist Today!

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Detex Welcomes Two New Employees To The Marketing And Sales Team

 February 2, 2015 0 Likes 1932 Views
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Detex Corporation, manufacturer of high-quality life safety and security door hardware, welcomed Tim Shafer and Kent Nelson to the Marketing and Sales team.

Tim Shafer joined Detex Corporation in 2004 starting in the repair department where he gained vast knowledge regarding the various Detex products.  In 2012 he was promoted to production supervisor, and in 2014 Tim joined the Marketing Team after obtaining his Bachelor’s Degree in Sales and Marketing. Originally from Ohio, Tim is an avid sports fan and maintains his loyalty to Ohio sports teams even though he lives in Texas with his family. As a Detex Sales Manager, Tim will be traveling to various trade shows, helping with quote requests, visiting with various end user customers and helping with a variety of marketing and sales objectives.

Kent Nelson has worked in the door and hardware industry most of his career.  Originally from the Dallas Ft. Worth area, he started in distribution and from there moved to San Antonio and became a manufacturer representative for a variety of door hardware companies.  Kent went to college in Kansas, and for the past 21 years Kent has resided in San Antonio where he enjoys spending time with his family, playing golf and hunting.  As a Detex Sales Manager, Kent will be traveling to various trade shows, visiting with many end users and helping Detex achieve marketing and sales growth for the foreseeable future.

Detex safety award picture

DETEX Wins Most Improved Safety Program Award

 September 27, 2018 0 Likes 1503 Views
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DETEX Corporation, a leading manufacturer and supplier of life safety and security door hardware equipment for commercial buildings, was presented a safety award for “The Most Improved Safety Program” from Safety First Consulting on September 26, 2018.

“We are extremely proud of DETEX Corporation’s leadership and hard work through a challenging period of expansion and growth to establish and continuously improve their safety program,” says Robert Box, President of Safety First Consulting. “Out of all our clients this year, DETEX stands alone with regard to the speed and effectiveness they have identified and resolved potential safety hazards.”

DETEX Corporation, established in 1923, is headquartered in New Braunfels, Texas where the main production facility is located.

“People are what make DETEX Corporation a leader in what we do, and investing in a safe workplace is an investment in our employees’ well-being,” says John Blodgett, President, DETEX Corporation. “By establishing a firm foundation of a solid safety program, we are better positioned for growth and continued excellent service to our customers.”

“The award is a reflection of the hard work and commitment DETEX leadership and employees put forth to enhance safety efforts while improving efficiency,” said Box. “We are happy for the DETEX family in attaining this fantastic accomplishment.”

Detex Corporation, Inc., through its subsidiaries, designs, manufactures, and markets life safety and security door hardware for commercial buildings. The company also provides integrated door security systems, such as door control systems and components. In addition, it offers safety, security, and risk management solutions, which include proximity-based systems for guard tour verification and other data acquisition tasks; TopGuard Patrol, a guard tour reporting software for GCS data acquisition units; watchclocks; and quartz watchclocks. Further, the company provides optical and mechanical turnstiles, such as full height turnstiles and tailgate detection systems; door management alarms, including pushbuttons/key switches, annunciators, and accessories; tailgate detection products; and annunciators. It sells and services its products through a network of authorized distributors. The company was founded in 1923 and is based in New Braunfels, Texas.

Safety First Consulting helps businesses identify OSHA compliance issues in their workplaces, manage their safety programs, and we become accountable for the results. In addition to offering custom written safety programs for companies, Safety First Consulting provides required safety training, industrial hygiene sampling, noise sampling, and workplace inspections.

Detex Guard Tour System Delivers Reliable Reads For Healthcare Facilities

 August 14, 2013 0 Likes 2142 Views
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A long-time leader in guard tour equipment, Detex Corporation is continuing the tradition with a complete system for guard tour verification and other data collection tasks. The GCS® ProxiPen System is increasingly in use at healthcare facilities, not only for security rounds, but for daily inspections and preventative maintenance.

At the center of the system, the ProxiPen uses advanced proximity technology that provides consistently dependable data inside or outside, even when weather conditions are not good. Powered by one AA battery, the ProxiPen autosenses and reads RFID tags whether they are concealed or visible.

Also a part of the system, TopGuard Patrol Software makes it easy to download and evaluate collected data and prepare reports. And TopGuard Patrol Plus extends capacity and offers more reporting options. ProxiPen Kits include everything needed for quick set-up of the complete system according to your needs.
“This system is ideal for healthcare facility rounds,” said Detex National Accounts Manager Ken Kuehler. “The data collected is very useful for building management, and can even help lower liability and insurance costs.”

Guard Tour Support Center

 November 22, 2019
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Guard Tour Support Center

Effective as of June 1, 2021, Detex Corporation will end our nearly century-old participation in the Guard Tour market.

The responsibility for the management of the sales, service and support for our guard tour products and systems will be transferred to Central Time Clock, Inc. (CTC) in the New York City area. CTC has been selling and supporting Detex guard tour products through three generations of family ownership, and they are totally capable of handling these responsibilities and eager to do so.

Beginning on June 1, 2021, our Guard Tour Sales Channel Partners and End Users may continue to procure Detex guard tour products through CTC. CTC has committed to maintain current pricing in effect at least through the end of 2021.

Contact information for CTC is as follows:

Central Time Clock, Inc.
5-23 50th Avenue
Long Island City, NY 11101
Phone: (718) 784-4900
Fax: (718) 472-9491
Web: www.centraltimeclock.com
Principal: Hal Reinhardt hal@centraltimeclock.com

Detex Corporation is profoundly grateful to our many loyal distributors and customers who have trusted us to provide you with effective guard tour solutions for nearly a century. We are confident that you can continue to place this same trust in CTC.

ECL-230X Maximum Locking Strength

 December 27, 2019
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ECL-230X Maximum Locking Strength

https://www.youtube.com/watch?v=05FFATyAosQ

Get a live demonstration.

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Detex introduces a maximum security, multi-point lock so big and strong that it stands up to assault by the bad guys and reduces employee and customer theft.

The ECL-230X-TDB is a heavy-duty, easy to install three-bolt multi-point lock whose construction takes panic hardware to a whole new level of toughness and eases your back-door security worries. It is designed with a larger deadbolt that goes deeper into the frame than other locks in the category. Connecting rods are solid steel, rather than the less reliable hollow rod/cable construction. Life safety and code compliant, the new Detex ECL-230X-TDB serves as both panic hardware and a maximum-strength locking device.

Combining the ECL-230X-TDB with Detex’s DX Bolts provides an additional line of defense against break-ins via additional locking points. Even if the exterior door hinges are compromised the DX bolts keep the door locked and secure. These passive deadbolts are easy to install and offer another layer of attack resistance. Add suffix DX3 (ECL-230X-TDB-DX3) for 6 locking points for even stronger security.

How tough is the ECL-230X-TDB? Independent laboratory testing proves a door secured by the ECL-230X-TDB, and when combined with 3 DX Bolts can withstand 16,000 lbs. of pull force.

Optional accessories include rod covers, bottom bolt guard, hinge side locking (DX) bolts, Battery Eliminator (BE-961), and inside pull handle. For outdoor installation, an adjustable gate plate is available.

ECL-230X models include:

Almost all hardware and accessories can be customized with different finishes, colors, sizes, and more. Ask us how this new generation of life safety and security hardware can make a powerful difference at your back door.