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Cookie Policy

 January 27, 2023
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Cookie Policy

About this cookie policy

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.You can at any time change or withdraw your consent from the Cookie Declaration on our websiteLearn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.Your consent applies to the following domains: www.detex.com

What are cookies ?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies ?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
[cookie_audit columns=”cookie,description” heading=”The below list details the cookies used in our website.”]

How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the “Manage consent” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

About Detex Corporation

 November 21, 2019
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Who We Are

Securing Your World

As a trusted leader in security solutions, America relies on Detex Corporation for high-quality, customized security products designed to perform reliably over the long term. Dedicated defenders of businesses nationwide, our products empower customers to manage the unexpected and keep their operations running smoothly. With decades of security expertise, a commitment to American-made quality, ongoing innovation, and tailored solutions, we provide more than just reliable protection—we deliver proactive security that anticipates your needs and relentlessly safeguards what matters most.

Our Beliefs

Our Mission

To be the world’s leading manufacturer of security products that proactively protect the people, products, property, and the profits of our customers.

Our Vision

We will enhance customer success in our worldwide Life Safety, Security and Security Assurance markets by providing products and services that offer unique value while increasing the return on shareholder investment.

Our Values

Act With Integrity

We earn the trust of our customers by providing a higher level of security that can be counted on for the long-term. We stand by our customers, we stand by our word.

Encourage Transparency

We are upfront and frank about security, we don’t upsell but instead assure the right solution for each customer.

Achieve Excellence

We define security excellence and deliver on our promise of being relentless defenders every day.

Commit to Innovation

We innovate to ensure customers get the optimal security solution for their needs, while embracing sustainability. We will enhance customer success in our worldwide Life Safety, Security and Security Assurance markets by providing products and services that offer unique value while increasing the return on shareholder investment.

Listen Design Build Support logo

Our Dedication to Customer Support

Whether you require technical support, need to connect with a local salesperson, or simply want updates on our product offerings, Detex is always here for you.  We provide expert support from a single phone number in the USA.

Our Commitment to Sustainability

USGBC logo
GRI logo

Detex products have undergone multiple certification processes and are now awarded Environmental Product Declarations (EPDs), Sustainability Reports, and Health Product Declarations (HPDs). These certifications support our customers in achieving their LEED certification goals. In addition to LEED, Detex can assist project teams in obtaining other certifications such as WELL, BREEAM, and the Living Building Challenge.

A self-published report conducted by third party consultants which describes the sustainability actives of Detex in accordance with the Global Reporting Initiative. Contributes to the LEED MRc3 credit by including raw material extraction locations for specific Detex products at greater than 90% threshold.

Our History

Original Detex Corporation building in Chicago
The original Detex building located in Chicago.

Detex Corporation originated from a company founded in 1878 by Abraham A. Newman, initially specializing in stationary watchclocks. In 1923, it merged with Watchman’s Clock and Supply Company, Eco Clock Company, and the Watch Clock Division of Hardinge Brothers, Inc. After this consolidation, the company was renamed Newman Watchclock Corporation, which was later rebranded as Detex Watchclock Corporation.

Through the years, Detex continued to manufacture and distribute Watchman’s Clock Systems until 1963, when it introduced a new line of security hardware. In 1990, Detex formed a partnership with Securiton Electronics, which merged into G4S Technology, and became the exclusive distributor of the “GCS” line of electronic guard tour systems in North America. In 1993, Detex acquired F Systems, expanding the ability of both companies to offer integrated security solutions to the safety and security requirements.

Today, with decades years of experience, Detex is a global leader in security and an innovative manufacturer of the industry’s most advanced life safety and security products.

January 6 2025
Construction Completed
January 6 2025

Construction Completed

Construction completed on the newly expanded and renovated Detex headquarters.

September 19 2024
First Phase Of Construction Completed
September 19 2024

First Phase Of Construction Completed

The first phase of construction was completed. This phase renovated the office and expanded the factory floor space. Overall, Detex more than doubled production space.

June 4 2023
Celebrating 100 Years
June 4 2023

Celebrating 100 Years

Detex celebrated 100 years of business on June 4, 2023.

June 1 2023
Building Expansion Begins
June 1 2023

Building Expansion Begins

In 2023, Detex began the process of expanding its headquarters in New Braunfels. The goals of this were to expand production and bring DSI and Detex into the same building.

December 31 2021
Electronic Guard Tour Discontinued
December 31 2021

Electronic Guard Tour Discontinued

Detex discontinued electronic guard tour products. This ended a century of service in the guard tour/security watchman industry.

December 31 2011
Mechanical Watchclock Production Discontinued
December 31 2011

Mechanical Watchclock Production Discontinued

2011 marked the end of an era when Detex discontinued the manufacture of the mechanical watchclock. Support would continue for another 10 years.

September 10 2009
AO19 line acquired
September 10 2009

AO19 line acquired

In February 2008, Detex Corporation entered into an OEM agreement with Lockman Peck, LLC to sell a Detex branded, low energy, heavy duty automatic door operator named the AO19 Series. In 2009, Detex fully acquired the line.

May 4 1999
Advantex Introduced
May 4 1999

Advantex Introduced

Detex introduced the Advantex exit devices to the market in 1999. These products opened new market opportunities for Detex Corporation as we entered the new millennium.

March 11 1994
F Systems Renamed
March 11 1994

F Systems Renamed

Detex renamed F Systems Incorporated to Designed Security Inc. (DSI).

October 6 1993
F Systems Incorporated Acquired
October 6 1993

F Systems Incorporated Acquired

Detex acquired F Systems in 1993. This acquisition expanded the ability of both companies to offer integrated security solutions to the safety and security requirements in the markets we serve.

July 1 1981
New Braunfels Facility Completed
July 1 1981

New Braunfels Facility Completed

Construction on the Detex facility in New Braunfels is completed and operations in Texas begins.

December 2 1980
Detex Breaks Ground In New Braunfels
December 2 1980

Detex Breaks Ground In New Braunfels

Detex broke ground in 1980 for its over 50,000 square foot facility.

October 11 1978
Detex Makes The Decision To Move To New Braunfels
October 11 1978

Detex Makes The Decision To Move To New Braunfels

The decision to move to New Braunfels, Texas was made in October 1978. This move would consolidate the Chicago headquarters and manufacturing operation and the New York City financial operation into one building.

June 3 1963
Detex Diversifies Into Builders Hardware
June 3 1963

Detex Diversifies Into Builders Hardware

Detex enters the builders hardware field, introducing products designed primarily for providing safe egress from and controlled access into industrial, commercial, institutional and educational buildings.

June 4 1923
Detex Corporation Incorporated
June 4 1923

Detex Corporation Incorporated

Detex Corporation was officially incorporated in Delaware. Multiple companies – including Detex Watchclock Corporation, Newman Clock Company, Watchman’s Clock Works, Eco Magnetic Clock Company, Hardinge Brothers, and Eco Clock Company – came together to create Detex as we know it today.

Stay up-to-date on the latest news from Detex
Meet us at the following events

Order Conditions

 March 9, 2023
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Order Conditions

Prices: Prices are subject to change without notice. No prices are guaranteed; all shipments will be made at prices prevailing at the time of receipt of order.

Terms: Net 30 days. Past due accounts may be subject to a shipping hold.

Acceptance: We reserve the right to decline an order, in whole or part, when the type or quantity of goods or creditworthiness of the purchaser is not satisfactory.

Delivery: All shipments are Ex Works* Factory New Braunfels, Texas. Freight allowance (ground service
only) will be based on individual shipments of $10,000 or more in the contiguous U.S. and Canada.

*Ex Works: It is the buyer’s responsibility to get Detex products from the Detex factory to the buyer’s warehouse. The buyer can appoint a shipping and freight-forwarding company to collect goods from the Detex factory and transport them to the buyer’s warehouse, including insurance of goods.

Returned Goods: Materials may be returned for credit within six (6) months of purchase. No goods will be accepted for return unless a Return Materials Authorization has been issued. Contact your local representative or factory with requests. Returns must be unopened and in original packaging. Credit will be issued at price paid or current price, whichever is lower, less a minimum 30% restocking charge. Obsolete, discontinued or special products are not returnable.

Special Order Items: Detex Custom Engineered EasyKits, products made for a specific customer requirement and other specialized one-of-a-kind products are non-returnable and non-cancelable, and may require a prepayment of 50%. Exit devices can be precut at factory for $75.

Cancellation & Changes: If orders have been entered for manufacturing, cancellations cannot be accepted without our permission and may be subject to a cancellation charge.

Corrections: We expressly reserve the right to correct clerical, stenographic and other obvious errors at any time.

Credit Card Payments: Effective May 1, 2023, a fee of 3% will be applied when using credit cards for payment.

TOLL FREE FAX NUMBER FOR PLACING ORDERS
1-800-653-3839
TOLL FREE NUMBER FOR PLACING ORDERS DIRECTLY TO OUR SALES DEPARTMENT
1-800-729-3839
or e-mail
sales@detex.com
International e-mail: export@detex.com
For the name of the representative / sales office in your area, see Local Sales Offices

Guard Tour Support Center

 November 22, 2019
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Guard Tour Support Center

Effective as of June 1, 2021, Detex Corporation will end our nearly century-old participation in the Guard Tour market.

The responsibility for the management of the sales, service and support for our guard tour products and systems will be transferred to Central Time Clock, Inc. (CTC) in the New York City area. CTC has been selling and supporting Detex guard tour products through three generations of family ownership, and they are totally capable of handling these responsibilities and eager to do so.

Beginning on June 1, 2021, our Guard Tour Sales Channel Partners and End Users may continue to procure Detex guard tour products through CTC. CTC has committed to maintain current pricing in effect at least through the end of 2021.

Contact information for CTC is as follows:

Central Time Clock, Inc.
5-23 50th Avenue
Long Island City, NY 11101
Phone: (718) 784-4900
Fax: (718) 472-9491
Web: www.centraltimeclock.com
Principal: Hal Reinhardt hal@centraltimeclock.com

Detex Corporation is profoundly grateful to our many loyal distributors and customers who have trusted us to provide you with effective guard tour solutions for nearly a century. We are confident that you can continue to place this same trust in CTC.

ECL-230X Maximum Locking Strength

 December 27, 2019
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ECL-230X Maximum Locking Strength

https://www.youtube.com/watch?v=05FFATyAosQ

Get a live demonstration.

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Detex introduces a maximum security, multi-point lock so big and strong that it stands up to assault by the bad guys and reduces employee and customer theft.

The ECL-230X-TDB is a heavy-duty, easy to install three-bolt multi-point lock whose construction takes panic hardware to a whole new level of toughness and eases your back-door security worries. It is designed with a larger deadbolt that goes deeper into the frame than other locks in the category. Connecting rods are solid steel, rather than the less reliable hollow rod/cable construction. Life safety and code compliant, the new Detex ECL-230X-TDB serves as both panic hardware and a maximum-strength locking device.

Combining the ECL-230X-TDB with Detex’s DX Bolts provides an additional line of defense against break-ins via additional locking points. Even if the exterior door hinges are compromised the DX bolts keep the door locked and secure. These passive deadbolts are easy to install and offer another layer of attack resistance. Add suffix DX3 (ECL-230X-TDB-DX3) for 6 locking points for even stronger security.

How tough is the ECL-230X-TDB? Independent laboratory testing proves a door secured by the ECL-230X-TDB, and when combined with 3 DX Bolts can withstand 16,000 lbs. of pull force.

Optional accessories include rod covers, bottom bolt guard, hinge side locking (DX) bolts, Battery Eliminator (BE-961), and inside pull handle. For outdoor installation, an adjustable gate plate is available.

ECL-230X models include:

Almost all hardware and accessories can be customized with different finishes, colors, sizes, and more. Ask us how this new generation of life safety and security hardware can make a powerful difference at your back door.

FAQ

 November 22, 2019
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FAQ

Alarmed Exit Devices (EA, EB, EB W)

Electric Latch Retraction (ER)

Delayed Egress (EE)

ECL-230D, ECL-600

EAX-3500

EAX-500

EAX-2500

EAX-300

AO19

Series 800

ECL-230D

 November 26, 2019
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ECL logo
exit control lock

ECL-230D

The ECL-230D is a code compliant, battery alarmed, rugged dead bolt, panic device with steel plate and photo-luminescent sign providing managed security and a 100 decibel alarm for secondary exits.

Features

  • Single point, 1″ throw deadbolt
  • Accepts 5-pin through 7-pin standard and interchangeable core rim cylinders
  • Non-handed
  • Locking and unlocking the deadbolt always arms and disarms the alarm

Benefits

  • Attack resistant design withstands over 2200 lbs. of outside pull force
  • Easy to install
  • Durable steel plate with photo luminescent sign absorbs light to then “glow in the dark” when lights are dimmed
  • Reduces employee and customer theft
  • Straightforward operation that everyone understands

Product Resources

Catalog Page
Sustainability
Exit Control Locks Comparison Chart
List Price

Support Resources

Installation Instructions (English)
Installation Instructions (繁體中文)
Field Installation Guide
Maintenance Manual
Parts List

Videos

FAQ

Related Content

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ECL-230D-PH

 November 26, 2019
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ECL logo
exit control lock with long paddle

ECL-230D-PH

The ECL-230D-PH is a code compliant, battery alarmed, rugged dead bolt, panic device with steel plate and photo-luminescent sign providing managed security and a 100 decibel alarm for secondary exits.

Features

  • Single point, 1″ throw deadbolt
  • Accepts 5-pin through 7-pin standard and interchangeable core rim cylinders
  • Non-handed
  • Locking and unlocking the deadbolt always arms and disarms the alarm

Benefits

  • Attack resistant design withstands over 2200 lbs. of outside pull force
  • Easy to install
  • Durable steel plate with photo luminescent sign absorbs light to then “glow in the dark” when lights are dimmed
  • Reduces employee and customer theft
  • Straightforward operation that everyone understands

Product Resources

Catalog Page
Sustainability
Exit Control Locks Comparison Chart
List Price

Support Resources

Installation Instructions (English)
Installation Instructions (繁體中文)
Field Installation Guide
Maintenance Manual
Parts List

Videos

FAQ

Related Content

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ECL-600

 November 26, 2019
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ECL logo
fire rated exit control lock

ECL-600

The ECL-600 is a fire-rated, code compliant, rugged, dependable relatching exit device with a steel plate and photo-luminescent sign providing managed security and a 100 decibel alarm for secondary fire exits.

Features

  • 1″ throw deadbolt and 3/4′ dead locking latchbolt
  • Relatching for additional security
  • Resetting the alarm can only be accomplished with a control key
  • Corrosion resistant allow lockbody
  • Non-handed

Benefits

  • Time tested construction resists attack from the inside
  • Straightforward operation that everyone understands
  • Reduces employee and customer theft
  • Proven durability, reliability and long service life at a reasonable price

Product Resources

Catalog Page
Exit Control Locks Comparison Chart
List Price

Support Resources

Installation Instructions
Field Installation Guide
Parts List

Videos

FAQ

Related Content

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Tech Support & Training

 December 27, 2019
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Tech Support & Training

Detex prides itself on its easy-to-install hardware because over the years, suggestions from locksmiths and installers have been engineered into each Detex product. However, rest assured, when you need help, Detex is ready to assist.

Installation Videos
We feel confident you will agree that Detex products are easy to install. However, viewing Detex installation videos can help provide tips for a faster installation or give you that added confidence if you are installing a new product.
View the Installation Videos

Installation Instructions and Guides
Detex instructions include a parts breakdown that provides part numbers, making it easy to order spare or replacement parts. The yellow quick install guide is the mechanical installation overview, while the instructions will provide wiring and operational guidance.
View the installation instructions

Tech Support
Stuck on a complex installation? If it’s Detex hardware, chances are you won’t need help. But if you do, you won’t be on your own. One call and you will be talking to a qualified Detex technician who will help diagnose the situation so you can finish the job. Detex’s support technicians have more than 50 years combined experience with Detex products.

Detex Toll-Free Phone Support
Monday through Friday, 8AM until 5PM Central Time
Call 1-800-729-3839 and press 2
Contact Tech Support

Training
Detex is proud to offer frequent training for locksmiths, architects, and even end users. All our training sessions are conducted by knowledgeable Detex experts.
More information on training